Resources

Voice AI is reshaping phone support. In 2025, brands that use voice agents win on speed, satisfaction, and costs. Here are five clear steps to ramp up your Voice AI with Matique.

Discover 10 key benefits of using AI in customer service. See how Matique helps businesses deliver faster, smarter support with less effort.

Most AI tools work in silos. Matique changes that. By using MCP (Model Context Protocol), Matique connects its voice and task agents into one synchronized system — answering calls, booking, updating CRMs, and following up automatically. This blog breaks down how it works and why it matters.

Calls are still the most powerful channel for service and sales — but they’ve always been hard to scale. With Matique’s AI-powered voice agents, that’s no longer the case. Discover how businesses are turning phone conversations into growth engines, automating the routine and keeping the human touch where it matters most.

AI is rapidly becoming a key part of customer support — not just for large enterprises, but also for small businesses looking to stay efficient and available. With Matique’s AI phone and messaging agents, businesses can now answer calls instantly, handle repetitive questions, and book appointments without lifting a finger.

But jumping into AI without a plan can lead to frustrated customers and missed opportunities.

Here are seven key things to consider before implementing AI into your customer service operations.

Missed calls cost small businesses more than you think. In 2025, AI phone agents are changing the game — handling calls instantly, qualifying leads, and improving customer experience around the clock. This guide shows how tools like Matique can help you stay ahead.

For small business owners, every unanswered call is a missed opportunity. Whether it’s a new client, a regular customer trying to reschedule, or someone just needing quick info — the ability to respond quickly and professionally can define a business's reputation.

That’s why more and more small businesses are turning to AI phone agents like Matique. This technology, once only available to large companies, is now accessible, affordable, and incredibly effective.

Here’s how Matique’s AI phone agent is changing the game — and what you should track to measure its impact.

Ever lost a lead because you replied too late?

You’re not alone — and it’s easier to fix than you think. Here's how Matique helps you reach leads first, qualify them fast, and get meetings on the calendar without lifting a finger.

Imagine a virtual receptionist available 24/7 to handle calls, schedule appointments, send reminders, and even suggest additional services—all seamlessly and efficiently. Matique’s AI assistant brings this to life, transforming how salons manage client interactions and ensuring no opportunity is missed.