Privacy Policy

Effective Date: 7 April 2025

Matique SAS (“Matique”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data in connection with your use of our website and services. It applies to users in the European Economic Area(EEA), the United Kingdom (UK), the United States, and other jurisdictions where we operate.

We comply with the General Data Protection Regulation (EU GDPR), the UK General Data Protection Regulation (UK-GDPR), the Data Protection Act 2018, the ePrivacy Directive, and U.S. state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia CDPA, and Colorado CPA.

1. Who We Are

Matique SAS
14 rue Vivienne, 75002 Paris – France
Email: privacy@matique.co

Matique is the controller of your personal data when you interact with our website and marketing. When you use our products or services as a client, we may act as a processor on your behalf.

2. When We Are a Controller vs. Processor

• As Controller: We collect and use     your personal data for our own purposes (e.g., when you visit our site,     subscribe to newsletters, or contact us).
• As Processor: We process personal     data on behalf of our clients when they use our platform. In these cases,     our clients remain the data controllers, and we act under their     instructions, per Art. 28 GDPR and UK-GDPR.

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3. Personal Data We Collect

Data Category

Examples

Legal Basis

Purpose

Retention

Identification

Name, company, job title

Art. 6(1)(b)/(f) GDPR & UK-GDPR

Contract management, demos

5 years after contract ends

Contact

Email, phone

Art. 6(1)(a)/(f) GDPR & UK-GDPR

Communication, marketing

Until withdrawal of consent

Usage & Device

IP, browser info, usage logs

Art. 6(1)(f) GDPR & UK-GDPR

Improve services, analytics

13 months

Payment

Billing address, transaction ID

Art. 6(1)(b) GDPR & UK-GDPR

Payment processing

10 years (legal requirement)

Prospect Data

Name, company, contact details

Art. 6(1)(a)/(f) GDPR & UK-GDPR

Outreach, demos

3 years post last interaction

We do not knowingly collect data from children under 16 in the EEA/UK or under 13 in the United States.

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4. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze traffic, and personalize content.

• Strictly Necessary Cookies –     Essential for site functionality.
• Analytics Cookies – Track     performance (stored max 13 months).
• Preference Cookies – Remember     settings like language.
• Marketing Cookies – Not currently     used. If used in the future, we will request prior consent.

Adjust preferences via the cookie banner.

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5. Sharing Your Data

We may share your data with:

• Authorized employees, bound by     confidentiality.
• Processors/subcontractors, under     Art. 28 GDPR/UK-GDPR (e.g., hosting, analytics, CRM).
• Public authorities, if legally     required or necessary for legal claims.

We do not sell or share your personal data for monetary gain or behavioral profiling.

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6. International Data Transfers

We transfer personal data outside the EEA and UK only with appropriate safeguards:

• From the EEA: Standard Contractual Clauses (SCCs) under     EU law.
• From the UK: UK International Data Transfer Agreement     (IDTA) or UK Addendum to the SCCs approved by the ICO.
• From the U.S., where applicable, using contracts     consistent with state privacy laws.

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7. Security

We apply appropriate technical and organizational measures, including:

• SSL encryption
• Access controls and authentication
• Regular audits and penetration tests
• Data breach procedures in line with GDPR/UK-GDPR and U.S. standards

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8. Your Rights (EU & UK Residents)

You have the right to:

• Access your data
• Rectify incorrect data
• Erase data (“right to be     forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact: privacy@matique.co

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9. U.S. State Privacy Notice

If you are a resident of California, Colorado, Virginia, or another U.S. state with privacy laws, you may have additional rights:

• The right to know what personal data we collect, use,     disclose, or sell
• The right to request deletion of your personal data
• The right to correct inaccurate data
• The right to opt-out of the sale or sharing of personal     data
• The right to non-discrimination for exercising these     rights

How to exercise your U.S. privacy rights:
Email: privacy@matique.co
Subject: “U.S. Privacy Request”
We may require identity verification before processing your request.

U.S. “Do Not Sell or Share” Disclosure

We do not sell or share personal data as defined under the California Consumer Privacy Act (CCPA/CPRA). If this changes, we will update this policy and provide opt-out mechanisms.

Authorized Agents

California residents may use an authorized agent to submit a request. The agent must provide proof of authorization and identity.

Children's Data (U.S.)

We do not knowingly collect personal data from children under 13. If we become aware that a child has submitted personal data, we will delete it promptly.

10. Supervisory Authority Contacts

EU/EEA Users:
https://edpb.europa.eu/about-edpb/about-edpb/members_en

UK Users:
Information Commissioner’s Office (ICO)
https://ico.org.uk
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: +44 303 123 1113

11. Marketing Communications

You may receive service or feature updates. You can opt-out via unsubscribe links or by contacting privacy@matique.co.

12. Policy Updates

We may update this policy. Significant changes will be announced. The effective date is at the top of this page.

13. Contact Us

Matique SAS
14 rue Vivienne, 75002 Paris – France
Email: privacy@matique.co

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